OVERVIEW OF CLIENT CONTACT & SUPPLIER CONTACT DATA

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We want to explain clearly how we process the Client Contact personal data that we hold.

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In order to provide our recruitment services we need to collect personal data relating to Client Contacts and this section of the Privacy Statement provides specific information relating to the information collected.

 

CLIENT CONTACTS

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Client Contacts include individuals working for businesses who employ the types of Candidates that we specialise in sourcing.

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For the purposes of this Privacy Statement, a Client Contact includes members of Client staff, whose contact details we hold, and members of staff of a company who we deem a potential Client of ours, and whose contact details we hold.

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SOURCES OF PERSONAL DATA

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We source Client Contact information in order to serve the business relationship. We will only ever source personal data that is necessary and in a way that would be generally expected.

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We receive personal data about Client Contacts from a variety of sources, as follows:

• the information is often provided by the Client Contact, or created by Tomasi-Tech as part of the business relationship;

• the information may be collected from public sources;

• the information may be collected indirectly from another person within the Client Business;

• the information may be collected through our website as part of registration;

• the information may be collected indirectly from a website or from a third party.

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HOW WE USE PERSONAL DATA

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We want to ensure that the personal data is used for the purposes that you would expect and our ultimate goal is that there should be no surprises for Client Contacts in the way that personal data is used by Tomasi-Tech. To ensure that we can have a good business relationship with our Clients, Personal Data is used for the following key business activities:

• Client Recruitment Services

• Marketing

• IT

 

Client Recruitment Services 
Our business is to find the right Candidates for our Clients and also the right Clients for our Candidates. We use Client Contact personal data as part of that business for the following purposes:

• to keep in contact with Client Contacts to discuss and review their hiring needs and requirements;

• to inform, update and discuss Candidates that might be of interest to the Client;

• to organise and schedule interviews with Candidates;

• to inform the Client about progression of a Candidate through the recruitment process, to discuss the placement and on-boarding of a Candidate, and communication relating to the payment process;

• to discuss any reference or other pre-screening information provided for a Candidate;

• to understand the type of Candidates required by the Client, and build up knowledge and understanding of the Client organisation and its structure;

• to create a record/file for the Client on our internal systems to associate all notes and tracking throughout the job search, interview, placement, on-boarding and contracting process;

• to develop the relationship between Tomasi-Tech and the Client and ensure a more personalised service;

• to send Client Contact information to Candidates in relation to the interview and on-boarding process; and

• to carry out our obligations under our contract with the Client.

 

Marketing
We aim to provide Client Contacts with information that is relevant and personal to the service that they expect to receive from us. We may use their personal data as follows:

• to personalise the marketing information that we send;

• to provide relevant information that we consider may be of interest;

• to aggregate data used as part of surveys or to produce market insights;

• to segment and distribute targeted marketing;

• to follow up with attendees of our events/webinars; and to ask for opinions about our products or services.

 

IT and Analytics
We are continuously developing our software and systems to improve the services that we provide to our Clients and Suppliers. We use Client Contact and Supplier Contact personal data in some cases to facilitate that development as follows:

• to gain insights to help optimise products, and to develop new products and services for Candidates and Clients;

• to tailor our products and services to better identify the right opportunities at the right time and meet Client needs more effectively;

• to produce aggregated models to predict trends and produce market insights;

• to undertake modelling to produce lead scores in order to predict which Candidates our Clients are most likely to hire;

• to undertake modelling to identify improvements in efficiencies in the recruitment process; and

• to store and backup information.

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RETENTION

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Our mission is to build lasting relationships with Clients for the purposes of finding the Client the right people for the Client business.

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We only retain Client Contact and Supplier Contact personal data for as long as it is needed for the purpose for which it was collected. After that it is deleted from our systems.